Business

Doing Business in India: The Unwritten Rules

Business Meeting

Top Protocol Tips

1. Hierarchy is Real: Address the most senior person first. Decisions often flow top-down.
2. Small Talk is Crucial: Don't jump straight into business. Ask about family, travel, or cricket. It builds trust.
3. "Yes" doesn't always mean "Yes": It might mean "I heard you" or "I will try". Confirm details in writing.

Tea/Coffee is Mandatory

If you are offered chai or coffee in a meeting, accept it. Sharing a drink is a bonding ritual. Refusing can seem cold or too hurried.